Cancellation Policy

At Nooro, managing your subscription should be just as easy as using our products. If you ever need to stop, you can cancel at any time. Here's how.

⚠️ Important: To avoid your next charge, please cancel at least 24 hours before your next scheduled billing date. After that point, your upcoming order may already be processing.

My Subscriptions

My Subscriptions — fastest way to cancel

When your routine changes, your Nooro plan can too — adjust or cancel anytime.

In just a few clicks, confirm your order details and cancel from My Subscriptions.

Click the My Subscriptions button above to open our self-service portal.

Sign in using the email you used at checkout.

Choose the subscription you want to change.

Select Cancel My Subscription and follow the steps until you see a confirmation.

Cancel by Email

Change of plans? Reach out and we'll take care of the rest.

Email: support@nooro-us.com

Subject line: "Cancel my Nooro subscription"

Please include: your full name, email used at checkout, order number.

We'll send you a confirmation once your subscription is cancelled.

The easiest and quickest way to manage your plan is always through our self-service portal — right up above.

Cancel by Phone

Prefer to talk it through? We're here for you.

Call: +1 212-444-3144

Let the agent know you'd like to cancel your Nooro subscription.

Having your order number and account email handy helps us process it faster.

The easiest and quickest way to manage your plan is always through our self-service portal — right up above.

Timing, Renewals & Charges

Cancel 24+ hours before billing date — no next charge.

Cancel less than 24 hours before renewal — your next order may still process as your final shipment.

Cancelling stops future renewals. For returns and refund details, see our Returns and Refund Policy and Terms of Service.

Legacy Plans

The following plans are no longer available for new sign-ups but remain active for existing members.

VIP Peak Health is a legacy subscription that is no longer available for new sign-ups. If you are an existing member, your plan renews automatically on your regular billing schedule until you cancel. You can cancel anytime — at least 24 hours before your next billing date — by visiting My Subscriptions, emailing support@nooro-us.com, or calling 1-212-444-3144.