HOW DO I KNOW WHAT PRODUCT IS FOR ME?
“How can you possibly move when every movement just is too painful?”
This is the question we’ve tried to answer via nooro — a brand focused on stimulating pain for good, with the help of neurology — If it seems that we often mention about stimulating away pain is because it is so important and it is something you can work with right away!
Struggling with Osteoarthritis?
We’ve got the right pick for you: nooro Knee Massager… with 3 New Science-backed technologies responsible for the remarkable success to treat Osteoarthritis. Learn more here.
Struggling to hustle your bustle with unbearable back pain? Perhaps Edema? Or even Muscle Spasm?
Then, Try nooro’s Whole body massager. It is not the features, but effectiveness that this device offers. A simple little device that can stimulate any part of your body to alleviate and prevent any type of muscle pain. Learn more here.
Does your pain come from your feet? You’ve been struggling with Neuropathy, and want to run around hills ten times (8 miles) without stopping?
nooro’s Foot Massager is for you. could it be so easy to relieve swelling and strengthen your legs? Learn more here.
WHERE CAN I CONTACT YOU?
You can contact us via 3 different channels... To access chat support click on the icon at the corner of your screen (bottom-right)... Need more help? Email us at: email@example.com. Have a weird question and want to talk to a person? Call us at: +1 212-444-3144
WHAT PAYMENT METHODS ARE AVAILABLE?
We accept Paypal, Stripe, Visa, Mastercard, American Express, JBC, Discover, Diners Club.
HOW ARE NOORO PRODUCTS DIFFERENT FROM OTHER BRANDS?
Our products reflect our belief that health should be fun, relaxing, quality and comforting. Our products are designed to help relieve stress and reduce tension. Plus! Give you many health benefits to make your life easier and fun. They represent a goodnight sleep, and are the result of years of recommendations from people who love living healthy.
WHEN CAN I EXPECT THE RESULTS TO SHOW?
Nooro’s massagers are totally new and extremely exciting, but it goes without saying that the customer is required to commit to required routines as each person is unique in how long it takes to get the relief. Days required:
Minimum - 30 days
Better - 60 days
Ideally - 90 days and using it as a part of your active daily lifestyle.
Be it Arthritis, Neuropathy, or Aches & Pains of any kind, the built-up inflammation below the surface of your body will dictate how long it takes to see results. It takes time to help reduce the inflammation below the surface of the skin and to work through the muscle cramps you have had for many weeks, months, or years. Some users experience relief really quickly while others need more time. This is based on your body and the nature of the way Arthritis, Neuropathy, or Aches work.
HOW DO I KNOW YOUR PRODUCTS WORK?
With 12,500+ satisfying customers we know our Nooro massagers deliver what they promise…
And that's exactly why we have a 90 days money back guarantee, 100% Free.
Just follow our money-back guarantee protocol to receive a full refund!
ORDERS & SHIPPING
I FORGOT TO USE MY DISCOUNT, WHAT SHOULD I DO?
No worries! We're happy to help you with your order.
To get started, please have your order number handy (and your friend's email address if you'd like to apply a referral credit), and contact our Customer Experience team by calling +1 212-444-3144.
HOW DO I KNOW IF MY ORDER HAS BEEN PLACED SUCCESSFULLY?
You will get an automatic email saying your order has been processed. Once the order has been sent to you, you will get another email saying your order has been dispatched and we will give you the tracking ID to follow up your shipment.
WHERE IS MY ORDER?
Once an order is placed, please allow two to four business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package online at the Track Your Order page.
CAN I CANCEL MY ORDER?
Customers are able to cancel their order 24 hours from placing it before order is shipped out for a full refund no questions asked. Please email firstname.lastname@example.org to cancel within the time period.
MY PACKAGE IS MISSING. CAN YOU HELP?
Please contact us at email@example.com and email us your order number, if you have not received your Delivered order or it has been lost in transit by the carrier and we would be happy to assist.
RETURNS & EXCHANGES
HOW DO I RETURN AN ITEM FOR REFUND?
The 90-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our products. If you are not satisfied with the product, then follow the protocol form our Returns page. Click here to learn more.
CAN YOU HELP WITH A DAMAGED PRODUCT?
We're very sorry for any inconvenience you may have experienced by receiving your order damaged. To ensure customer satisfaction simply follow the instrctions on our Returns page.
QUESTION NOT ANSWERED?
SEND US AN EMAIL TO SUPPORT@NOORO-US.COM!
Please note: if you send more than one email, your email will be moved to the back of the support queue. That means the more emails you send, the longer it takes to get a reply. We will reply to your email within 24 hours. Order cancellation emails will be answered first. For order cancellation information, see the FAQ above.